Save up to 40% of inbound agent costs by deflecting calls into IntelAgent
Delight customers with 24/7/365 always on automated service
Reduce call times by up to 70% through automated and intelligent call routing
Streamline agent responses by proving ‘Next Best Action’ recommendations
Our propensity to purchase algorithms spot, tag and route upsell opportunities using sentiment, keyword and past purchase analysis
Unlock and understand and use the valuable data hidden within customer conversations
'We've been really impressed by IntelAgents effectiveness and intuitiveness'
'Our organisation deals with a lot of complex issues. IntelAgent gives us the opportunity to deal with thousands more queries 24/7 in a cost-effective way freeing up our front-line staff to deal with the things where people in our communities really need a human response.'
'The opportunity to create one to one relationships with our fans... that's potentially game-changing for us.'
'IntelAgent helped us reach another 3000 customers who wouldn't ordinarily interact with us'
'So incredibly useful'